Collision Facts

What should you know before you select your Collision Repair Center?

The 10 facts listed below will help prepare and make you feel more comfortable when you are getting ready to have your car repaired.

Fact #1

You have the right to choose your repair shop. Your insurance company cannot require you to go to a particular repair facility.

Fact #2

You should choose a repair shop that has “State of the art” equipment and certified technicians (I-CAR and ASE)

Fact #3

Always use a repair shop that offers a lifetime written warranty. Click here to learn about the Sunnyside warranty.

Fact #4

Some insurance companies request that you visit their drive in claims center before having your car repaired. Whether you choose to do so is your choice. You may prefer to leave your car at your collision repair shop and request that the insurance company send an appraiser to that facility.

Fact #5

There is no legal requirement that you obtain more than one estimate for your vehicle repairs.

Fact #6

Differences in shop repair estimates and insurance estimates are common. A lower estimate may not include all necessary work or updated parts prices. If you are unsure why one estimate is different from another, feel free to ask your collision expert at your repair shop.

Fact #7

Always verify that your repair shop will be using original equipment manufacturer (OEM) parts.

Fact #8

Your collision repair shop should negotiate your claim on your behalf with the insurance company.

Fact #9

If your car is unsafe to drive, do not drive it. If you are unsure, check with your repair facility.

Fact #10

Your car is one of your largest investments. Maintain its value and your safety by having it repaired professionally.


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